The hub of the wheel that is the CRM community has officially left the building. Jim Glass has retired after 20 years at Microsoft (after having spent 20 years in the military previously). I never met the man, but we have crossed paths many times in the course of our work in the community. He was very pivotal in making the community what it is today!
Here are one or two other related posts and blogs I found:
http://blogs.msdn.com/b/jim_glass/
http://crmbusiness.wordpress.com/2011/10/08/jim-glass-quits-microsoft-after-20-years/
He will be missed!
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