Zack Wenthe From RBA Will be Talking About Automated Marketing in Dynamics CRM at CRMUG Minneapolis on Thursday!

http://www.crmug.com/events/crmugMSP5814 

CRMUG Minnesota (Twin Cities) Regional Chapter Meeting (May 2014)

Join us for the next meeting of the CRMUG Minnesota (Twin Cities) Regional Chapter at the local Microsoft office in Edina on Thursday, May 8th from 8:30 am to 12:00 pm. This is a prime opportunity to learn from the experience of other users in your area, share your CRM knowledge, and make valuable connections with local users who share similar goals, priorities and CRM objectives.

Meeting Date & Time: Thursday, May 8th, 2014 from 8:30 am - 1:00pm CT

Agenda*:

8:30 - 9:00am - Registration and Networking

9:00 - 9:30 - Welcome & CRMUG Chapter Business

9:30 - 10:00 - User Adoption Case Study - Taylor Corporation/Commercial Print Group

10:00 - 12:00pm - Marketing in CRM: Crawl, Walk, Run - presented by RBA Consulting

*Agenda is not final. While this is highly representative of the structure of the regional chapter meeting, the final agenda will be made available 2 weeks prior to the meeting. We encourage you to check back for the latest or check your Collaborate community. 

Audience: All Dynamics CRM users are welcome. We also encourage you to invite your colleagues and other users within the region. Partners are welcome to attend provided they are accompanied by a customer. Partners please bear in mind that the objective of Regional Chapters is to exchange knowledge and Dynamics CRM experience. Partner personnel should possess deep CRM expertise and refrain from sales activities.

About CRMUG Regional Chapters: Regional Chapters enhance your membership in CRMUG by offering face-to-face interaction and knowledge-sharing with other Microsoft Dynamics CRM users in your region. By having meetings centrally located within your region, users from all job roles and levels in your company can participate by only driving a short distance. All job roles are welcome, including Customer Service, Sales, Information Technology, etc. Join us so you can optimize the functionality, flexibility, performance and return on investment offered by CRM and get better results from your CRM implementation ba

Event Type

Regional Chapter

Location Details

Microsoft3601 West 76th Street, Suite 600Phone: (952) 832-8000EdinaMN55435

Schedule

• CRMUG Minnesota (Twin Cities) Regional Chapter Meeting (May 2014)
  
  05/08/2014 10:00 AM (ET) - 05/08/2014 02:00 PM (ET)

Firefox Refresh Issues In CRM 2013

I could not get a new custom workflow action to show up in the workflow editor today.  I tried ctrl+f5, closing the browser and restarting, cleaning, rebuilding, and re-updating the assembly.  All of my other workflow steps were still available.

Finally tried a different web browser.

Showed up fine in Internet Explorer.

I Will Presenting to the CRMUG Online on February 24th

I am honored to say that I will be representing RBA and presenting at the CRMUG virtually on February 24th.  This is my DevFest session that I did at the CRMUG summit.

It's a fun idea where I have a menu slide that people pick options, mostly dev topics, from the menu and I basically just run through demos for an hour, whichever ones the audience wants!

You should try to make it!

http://www.crmug.com/events/CRMUGDeveloperSIG22414

- Happy Wednesday!

CRMTipOfTheDay.com Has Launched!

If you haven't seen this site yet it's a handful of MVP's (including myself) providing you with a quick tip on a near day basis.  It's kind of a fun little site.  We have just over 40 tips out there so far.  Run through it if you get a chance and learn a few quick things.

http://www.crmtipoftheday.com

- Happy Tuesday!

I Have Been Renewed as a Microsoft MVP for 2014!

I received  notification yesterday that I have been renewed for 2014 as a Microsoft MVP for Dynamics CRM.  This is pretty exciting.  It should be an awesome year.

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Important Note to CRM 2011 Administrators

If you administer CRM 2011 user accounts make sure and check to see if the user already exists before adding a new one.  I saw an instance where a disabled user already existed for an Active Directory user today and a new account was successfully created somehow.

The person could not log in and I am not even sure how you would resolve this in a supported manner because you cannot delete users in a supported fashion.

-Merry Christmas!

Error Installing CRM 2013 and Funny Resolution: Action Microsoft.Crm.Setup.Server.GrantConfigDBDatabaseAccessAction failed

I ran into an interesting error the other day installing Microsoft Dynamics CRM  2013 for a client. The error was:

 Microsoft.Crm.Setup.Server.GrantConfigDBDatabaseAccessAction failed.

Windows NT user or group 'domainname\SQLAccessGroup {xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx}' not found. Check the name again.

We searched high and low for someone else experiencing the same error and we found several blogs and threads where people had resolved this for CRM 2011 and CRM 4.0 by a variety of different means.

Here are some examples and a quick blurb about the resolutions (that I think are all false).

1 http://crm2011andsilverlight.blogspot.com/2011/11/action-microsoftcrmsetupservergrantconf.html - resolution: exit SQL Server Management Studio on all boxes.

2 http://weblogs.asp.net/pabloperalta/archive/2011/09/01/microsoft-crm-setup-server-grantconfigdbdatabaseaccessaction-failed-windows-nt-user-or-group-mydomain-sqlaccessgroup-not-found-check-the-name-again.aspx - resolution: close remote desktop on the SQL Server

3 http://blog.expertsoftware.co.uk/post/2010/05/04/CRM-4-Install-and-SQL-Error-15401.aspx resolution: clear Kerberos tickets on the SQL server, reset some passwords, etc....

4 http://social.microsoft.com/Forums/en-US/65543208-6263-45d0-9801-237c0767a4da/crm-2011-rtm-install-error?forum=crm resolution: make sure the user is a member of all the created AD security groups on the CRM Install

5 http://nishantrana.wordpress.com/2013/05/07/fixed-microsoft-crm-setup-server-grantconfigdbdatabaseaccessaction-failed-windows-nt-user-or-group-sqlaccessgroup-not-found-in-crm-2011/ resolution: close SQL Management Studio and disconnect your remote desktop session.

 6 http://blog.aggregatedintelligence.com/2012/11/crm-2011-action-microsoftcrmsetupserver.html - resolution: delete your AD groups created by the install????


One thing you will notice pretty quickly is that there isn't any real rhyme or reason to these solutions and some of them seem pretty nonsensical, but if you read the comments, these posts did seem to help a lot of people (except number 6), but why????

Let's discuss that quickly...

Upon further examination I have determined that while they may all work, they are not really the solution.

The real reason this is happening in most of these cases is Active Directory replication delays where there is more than 1 domain controller in an active-active scenario.

The real solution is waiting 5 minutes when you get this error and hit retry.  Basically the server install is creating the active directory groups against one domain controller and then it is hitting the other domain controller to perform another action shortly after before the synchronization is finished between the domain controllers.  :). So absolutely anything that takes a few minutes or restarts a server or causes an update on the domain controller would work.  That's why there is no cohesiveness between the resolutions.

- Happy Tuesday!!

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